Legal Notice

In compliance with article 5 of the Spanish Organic Law 15/1999 on the Protection of Personal Information, regulating the processing of data, you are informed that that the personal information which you provide us will be held on a database with the aim of offering you the best customer service and informing you about our products and/or services.
Customers are entitled to access, correct, cancel and oppose the processing of their personal data by writing to info@roompedra.com. Use of RoomPedra website (http://www.roompedra.com) is governed by the laws set out in the present legal notice in accordance with Spanish Law. By visiting http://www.roompedra.com, the customer undertakes to use this website, its services and contents without contravening the current law, the good practise, the generally accepted uses and public order.
In accordance with the Information and Electronic Trade Public Services Law (LSSI), we inform you that the Web site of roomPedra and all its material belong to ELMASTELA12 S.L. (registered in the Registro Mercantil of Santiago de Compostela, volume 162, Folio 034, Sheet No. SC-46,147, Inscripción 1ª), hereinafter roomPedra, with Tax ID No. B-70334552, registered office on 21 Calle Hórreo (mezzanine floor) Santiago de Compostela 15702, and email address info@roompedra.com.
In accordance with the Information and Electronic Trade Public Services Law (LSSI), we inform you that the web site of roomPedra, or any part thereof, may not be reproduced, duplicated, copied, sold, resold or exploited for any purposes, commercial or otherwise, without the express consent from ELMASTELA12 SL. In addition, it is forbidden to use the web site for illicit purposes against roomPedra or any third party, or in any way that may cause damages or disturb the normal operation of the web site. Modification of the material or its use for any other purpose constitutes a criminal offence under copyright and other registered trademark laws.

Disclaimers

In no event shall roomPedra be liable to third parties for any direct or indirect economic damage, loss of clients or profits resulting from the use of links to other web sites. Should this web site contain links to other portals or web sites not managed by roomPedra, this company states that it has no control over such sites, nor is it responsible for their contents. roomPedra is providing this links to you only as a convenience, and the inclusion of any link does not imply endorsement by roomPedra regarding the content, owners, services or products offered therein. roomPedra reserves the right to remove any link at any time, and holds no liability in any case in relation to the services provided by the aforementioned third parties concerning claims or lawsuits of any kind which may be filed in relation to the same.
The establishment of any ‘hyperlink’ between a webpage and any of the web pages on the Web site of roomPedra. shall be subject to the following conditions:
a) Under no circumstances will roomPedra be held responsible or liable for the content or services made available to the public on the web page from which the hyperlink is made, nor for the information and statements included therein.
b) Any total or partial reproduction of the services and contents on the Web site of roomPedra is prohibited.
c) The web page on which the hyperlink is established shall not contain any trademark, commercial name, labels, names, logotypes, slogans or any other distinctive symbol belonging to roomPedra.

Booking terms and conditions

Reservations can be made online via our booking service, email or phone. Once the booking is confirmed, we will send you an email with your booking reference number and the terms and conditions.
Confirmation of the booking entitles you to have access to all the information you need about our services.
The number of guests originally specified in the reservation must coincide with the occupants of the room. The presence of an adult (aged from 18 years) is required to book an apartment.

PAYMENTS
In order to confirm a booking, we ask for a deposit of 30% of the total amount of your stay. Only for stays over 7 days will the deposit be of 20% of the total. In both cases the outstanding amount will be paid upon arrival.
In case you had paid the amount in full by your arrival, you are requested to show the receipt of payment.
Payment of the rent includes all the items specified in the description of the apartment, as well as electricity and water expenses.

DEPOSIT
A deposit equivalent to one night’s accommodation is required. It will be held against your credit card a maximum of 48 hours after your departure, once we have inspected the apartment and its furnishings.

CANCELLATIONS
No cancellation fees will be charged if cancellations are made 15 days prior to the booking time, or 25 days for stays over 7 days. Otherwise, guests will not be entitled to a refund of the booking.
Changes to the booking dates are subject to availability of the chosen apartment. If changes are made before the 15 or 25 days aforementioned, the deposit paid is saved for the second booking. Otherwise, a penalty of 50% of the booking is due. In addition, a deposit of 30% or 20% of the stay must be paid for the second booking, as indicated above.
roomPEDRA only accepts cancellation requests via email.

ARRIVAL & DEPARTURE TIMES
Check-in time: 1:00pm and check-out time: 11:00am. We can keep your luggage if your arrival is earlier or your departure is later than times aforementioned, in any case apartment should be left at 11:00 to allow cleaning.
In any event, roomPedra needs to be advised of your approximate check-in and check-out times in order to prepare the apartment and inspect it after your departure to refund you the deposit. It should be borne in mind that there is no reception or staff in the building.

LIABILITY
Guests are liable for the correct use of the furnishings and appliances in the apartment, for the common areas, and for the behaviour of the people staying in the apartment. Any activities which go against the Law or against fire prevention are to be avoided. It is strictly forbidden to smoke in the building premises and to do any activity which may disturb other guests or neighbours. Pets are not allowed in the apartments.
In the event that these terms are not complied with, roomPedra reserves the right to ask the guests to leave the apartment, with no right to compensation or reimbursement of money put down as security on accommodation.

KEYS
A set of keys is given for each apartment. Losing the keys implies the loss of the deposit.